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Chamber and committees

Access to All in Retail

  • Submitted by: Jeremy Balfour, Lothian, Scottish Conservative and Unionist Party.
  • Date lodged: Thursday, 30 July 2020
  • Motion reference: S5M-22333

That the Parliament welcomes the Action on Hearing Loss campaign, Access for All in Retail, which calls on retailers to take action and make their stores accessible for the 12 million people in the UK who are deaf or have hearing loss; understands, that  for too long, retail spaces have been inaccessible for these people, whether this has been through the use of background music, a lack of hearing loops, or by failing to provide their staff with deaf awareness training; believes that the COVID-19 pandemic has only added to these barriers, with face covers, physical partitions and social distancing creating a more difficult experience; understands the campaign asks retailers to take the simple steps of minimising the barriers created by face coverings, reducing background noise, using hearing loops and training staff about deaf awareness; encourages everyone to sign Action on Hearing Loss open letter to show retailers how important it believes these measures are, and wishes the campaign success.


Supported by: Michelle Ballantyne, Miles Briggs, Alexander Burnett, Jackson Carlaw, Peter Chapman, Murdo Fraser, Mark McDonald, Margaret Mitchell, Colin Smyth, Alexander Stewart, Annie Wells, Brian Whittle