Date lodged: 29 April 2019
To ask the Scottish Government what regular reviews the new food allergen alert service will carry out to help ensure that it is as accessible as possible.
Answered by: Joe FitzPatrick 14 May 2019
Food Standards Scotland regularly review the alert service including the open rates of emails and texts received. In October 2019 (6 months following the official launch) a survey will be sent to subscribers to collect feedback about the service which will include the accessibility of the text alert system.