Date lodged: 12 February 2019
To as the Scottish Government what action it is taking in light of reports that emergency out-of-hours GP services in Glasgow have been left unstaffed by doctors more than 200 times in the last year.
Answered by: Jeane Freeman 27 February 2019
I am aware that NHS Greater Glasgow and Clyde have required, on occasion, to temporarily close Out of Hours centres often for a short period of time. This is due to the difficulty in finding GPs willing to fill certain shifts in the out of hours period. The decision to close any Out of Hours centre is taken on the grounds of patient and staff safety.
Patients should access Out of Hours services by first contacting NHS 24 where, if assessed as being required to attend an Out of Hours service, they will be directed to the closest most appropriate centre. NHS Greater Glasgow & Clyde also provide a home visiting service in the Out of Hours period for those patients who cannot attend a centre.
I am aware that NHS Greater Glasgow and Clyde are in the process of reviewing their Out of Hours service and are looking at a range of options to make the service more resilient including the use of Advanced Nurse Practitioners and salaried GP posts for the service.