Date lodged: 1 February 2019
To ask the Scottish Government what role Social Security Scotland’s Local Delivery Relationship Leads will have in coordinating the delivery of social security in each local authority.
Answered by: Shirley-Anne Somerville 26 February 2019
The role of the Local Delivery Relationship Lead will be to coordinate and manage the delivery of pre-claim support in their allocated Local Authority area. They will lead a team composed of team leaders and pre-claim support staff that will deliver face to face support to clients. They will continue to develop effective working relationships with stakeholders and other local support organisations so we can work together to ensure our clients get the maximum support from Social Security Scotland.