Date lodged: 10 January 2019
To ask the Scottish Government what action it is taking to protect trans people from prejudice in (a) the NHS and (b) other public services.
Answered by: Jeane Freeman 22 January 2019
The Scottish Government is taking steps to tackle inequalities for LGBTI people across all areas of Scottish life, including in public service delivery. Funding of over £1m has been provided to organisations working to promote LGBTI equality in 2018-19, including work to address discrimination.
In relation to the NHS, the Patient Rights (Scotland) Act 2011 aims to improve people’s experiences of using health services. Under the Act, Scottish Ministers have published a Charter of Patient Rights and Responsibilities , summarising the duties of relevant NHS bodies as well as the behaviour expected from people accessing services. It highlights everyone’s right to be treated with dignity and respect, and not to be unlawfully discriminated against, including on the basis of gender reassignment.
Our national partnership between Stonewall Scotland and NHS Scotland is also supporting health boards to ensure that the workforce has the skills and knowledge needed to meet the specific healthcare needs of LGBTI service users.
More broadly in relation to public services, the Equality and Human Rights Commission has also published ‘Provision of Goods, Facilities and Services to Trans People: Guidance for public authorities – Meeting your equality duties and human rights obligations’. The guidance is for managers and front line staff of all levels and sets out what public authorities are expected to do to comply with the law and provide their trans service users with the goods, facilities and services to which they are entitled.