Date lodged: 20 December 2018
To ask the Scottish Government what the verified financial gain (VFG) of its Financial Health Check service is to date, and what the target VFG gain is for (a) 2018-19 and (b) 2019-20.
Answered by: Aileen Campbell 15 January 2019
Client financial gain is one of the six key performance indicators for the service. Citizens Advice Scotland and Citizen Advice Bureaux record a financial gain for a client once they can confirm the client has been awarded a benefit and/or service. We do not hold information on the verified financial gain (VFG) to date. No VFG targets have been set as part of this project.