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Parliamentary debates and questions

S5W-20748: Mark Griffin (Central Scotland)

Scottish Labour

Date lodged: 20 December 2018

To ask the Scottish Government what the key performance indicators are for its Financial Health Check service being delivered by Citizens Advice Scotland.

Answered by: Aileen Campbell 15 January 2019

The key performance indicators are:

  • Number of clients accessing the service
  • Profile of clients
  • Client financial gain
  • Client satisfaction
  • Client financial confidence
  • Improved mental health as a result of the check.