Date lodged: 20 September 2018
To ask the Scottish Government, further to the reported comments by the former Minister for Social Security in July 2016 and the outcome of its consultation, what progress it has made in phasing out the word "benefit" in relation to social security.
Answered by: Shirley-Anne Somerville 3 October 2018
Our new social security system is being designed with people, not for them.
We are carrying out ongoing user research and we have also conducted research through our Experience Panel of people with lived experience of social security. A report on this research will be published in November 2018.
Social Security Scotland internal guidance on language is taking account of the emerging findings. This includes the use of the word ‘benefit’, which people have told us is the most widely and easily understood term for a form of social security assistance.