Date lodged: 10 September 2018
To ask the Scottish Government, in light of the first stage of recruitment of 400 locally-based jobs in Social Security Scotland, how many will be based in the Highlands and Islands, broken down by local authority area.
Answered by: Shirley-Anne Somerville 26 September 2018
Nineteen Local Delivery Relationship Leads have been recruited to date, with two of these people to be based in the Highlands and Islands. One will be located in the Highlands and one in Comhairle nan Eilean Siar. While some Local Authorities, including Orkney and Shetland, will not have a Local Delivery Relationship Lead based in their area they will have a designated Lead. The Leads will meet regularly and work closely with Local Authorities and other public and third sector organisations to develop a service that is appropriate to the needs of the community.
The Local Delivery Relationship Leads will also build on the existing relationships Social Security Scotland officials have established, including those in the Highlands and Islands. Their role will be to plan for the local presence for frontline services ahead of the recruitment of further staff who will provide pre-claims advice and support as more benefits are delivered. In the interim where a person wants face-to-face support, arrangements will be made to meet this need.