Date lodged: 6 September 2018
To ask the Scottish Government, further to the answer to the question S5W-17330 by Shirley-Anne Somerville on 12 July 2018, in light of its response to FOI request 18/02153, for what reason the Special Customer Records policy is not operational and it is relying on an interim policy solution to administer the carers allowance supplement payments where the recipient is regarded as having a special customer record.
Answered by: Shirley-Anne Somerville 3 October 2018
The delivery of the Carer’s Allowance Supplement relies heavily on DWP data. DWP already have a strategy and standards in place for the protection of such records. For this reason, for the purposes of Carer’s Allowance Supplement, following the existing DWP arrangements is the safest and most appropriate approach.
More broadly, in considering the approach to other devolved benefits and all of the records that Social Security Scotland will hold, it is critical to ensure the policy is fully aligned with the Social Security Scotland ethos of dignity, fairness and respect and broader Ministerial policy whilst recognising that individuals still have a relationship with other government departments.