Date lodged: 5 September 2018
To ask the Scottish Government what targets in its franchise regarding (a) capacity and (b) cancellations ScotRail is expected to meet, and what progress it is making toward achieving these.
Answered by: Michael Matheson 18 September 2018
ScotRail continues to achieve the franchise contractual target for capacity and is mid threshold between Target Performance Level and Improvement Plan Level for Cancellations. This is due to the reported decline in performance experienced last autumn and the recent infrastructure asset failures and extreme hot weather temperatures.
Significant investment is being made to deliver additional capacity and improve the resilience of infrastructure assets across the rail network. Additional capacity includes the introduction of more than 200 carriages to follow in the next 12 months providing a 50% increase in carriages since 2007. This includes the roll out of electric Class 385 trains and introduction of High Speed Trains (HSTs)s in the coming months. In terms of infrastructure resilience this includes delivery of the recommendations from the Donavan performance review, maintenance and operations through bridge repairs, lineside vegetation clearance, security fencing to reduce trespass and animal incursions, upgrade power supply equipment, along with a focus on key assets in the Glasgow area. Additionally, the ScotRail Alliance is undertaking a review of the hot temperatures and lessons to be learned of recent months.
The contractual targets and investment being delivered is monitored and discussed between Transport Scotland and ScotRail Alliance at regular forums.