Date lodged: 18 December 2017
To ask the Scottish Government what back-up system is in place to ensure the dignity and safety of a person in receipt of a home care package in the event of a home care visit being cancelled due to staff shortages.
Answered by: Shona Robison 9 January 2018
The Scottish Government has overall responsibility for health and social care policy in Scotland, however the statutory responsibility for delivering or commissioning services at a local level lies with local authorities, NHS boards and integrated health and social care partnerships. Operational decisions are therefore matters for these bodies.
Local Authorities have a duty to ensure that the resources available are used in the most effective way to meet the care needs of individuals within their area. This includes ensuring contingency plans are in place to minimise disruption to the service user; and that the contingency plans also respect the dignity and safety of the service user as is their basic human right.