Date lodged: 11 December 2017
To ask the Scottish Government what its position is on ScotRail reducing on-board facilities such as catering in order to improve profitability.
Answered by: Humza Yousaf 3 January 2018
ScotRail has confirmed it has vacancies in its hospitality team which were affecting its ability to provide the advertised catering service. In response to these issues I can advise that ScotRail is undertaking targeted recruitment to ensure that it can deliver the consistent service that customers expect. I understand that this should be complete within the next few weeks.
The Scottish Government is also committed to working in partnership with Abellio ScotRail and its alliance partner Network Rail to ensure the success of the ScotRail franchise, and that is why we insisted in “no compulsory redundancy agreement” during the life of the ScotRail franchise with all staff being paid at least the Living Wage.