Date lodged: 27 November 2017
To ask the Scottish Government what meetings it has had with NHS Lothian regarding the recommendations in the 2012 report, Investigation into Management and Culture in NHS Lothian, since its publication.
Answered by: Shona Robison 13 December 2017
The Scottish Government has been advised that an internal audit was undertaken by NHS Lothian regarding organisational culture in January 2017. Part of this process was to review the implementation of the recommendations from the Investigation into Management and Culture in NHS Lothian Report of 2012.
In February 2017, the NHS Lothian’s Audit and Risk Committee confirmed that all recommendations within the Report had been implemented. A copy of the internal audit report is available online via link: http://www.nhslothian.scot.nhs.uk/OurOrganisation/KeyDocuments/Audits/Documents/OrganisationalCulture-BowlesReportActionPlans-Jan2017.pdf.
Although NHS Lothian has implemented all the recommendations of the Report, the Board recognises that maintaining and further developing an effective organisational culture is an ongoing requirement, in line with national policy guidelines and practice. This informs the Board's organisational values of Care and Compassion, Dignity and Respect, Openness, Honest and Responsibility, Quality and Teamwork.
As such, NHS Lothian has provided assurance that it continues to take steps to evolve its culture from both a staff and patient experience perspective. To enable this, it utilises staff survey results and the iMatter Board Report to monitor how the organisation is perceived and to take action to continuously improve performance. This is overseen by NHS Lothian’s Staff Engagement and Experience Programme Board, which reports into its Staff Governance Committee.
National reporting on iMatter and the Dignity at Work Survey will be available in February 2018.
Everyone Matters: the 2020 Workforce Vision Implementation Plan is our workforce policy for the NHS in Scotland, and our commitment to valuing the workforce and treating people well. It sets out national and Board level actions to embed the core NHS Scotland values that drive behaviours and promote a healthy organisational culture.