Date lodged: 9 November 2017
To ask the Scottish Government what its response it to reports that some documents that have been downloaded through RegistersDirect contain inaccuracies regarding the information that is held by the Registers of Scotland, and whether it plans to improve the IT system to rectify this.
Answered by: Keith Brown 22 November 2017
Registers Direct has successfully provided access to information on the public registers maintained by Registers of Scotland since 1999, dealing with 1.4m chargeable searches each year. The Land Registration etc. (Scotland) Act 2012 sets out the action the Keeper must take when satisfied there is a manifest inaccuracy in the land register.
In October 2017, the Keeper of the Registers of Scotland launched ScotLIS (Scotland’s Land Information Service), a new web-based service designed in collaboration with customers that will not only replace Registers Direct but also provides, for the first time, direct citizen access to information from the property registers. ScotLIS has received very positive feedback from both citizens and professional users on ease of use and the better display of information as compared with Registers Direct.