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Parliamentary debates and questions

S5W-11388: Annie Wells (Glasgow)

Scottish Conservative and Unionist Party

Date lodged: 20 September 2017

To ask the Scottish Government what action it is taking to reduce accident and emergency waiting times at the Queen Elizabeth University Hospital.

Answered by: Shona Robison 28 September 2017

The Scottish Government is working closely with the local team at the Queen Elizabeth University Hospital (QEUH) to support improvements.

While performance at the QEUH over the summer months (June and July) improved to over 90%, performance against the four hour A&E target over the last few weeks has dipped. There have been a number of issues impacting on performance at the QEUH including the level of attendances; with the exception of May 2017, August saw the highest level of attendances since the hospital opened in 2015. This high level of attendances has been consistent throughout September - despite this no patients have been delayed over twelve hours.

My officials are in regular contact with the senior Executive Team at NHS Greater Glasgow and Clyde and have had a number of discussions around actions in place to support improved performance. The national team are on site working with the local team to strengthen the principles of the unscheduled care six essential actions and support the specific actions that have been put in place, including:

  • Opening additional capacity

  • Additional staffing in place in the A&E department at peak times

  • Focused approach to maximising appropriate daily discharges to create capacity throughout the day

  • Golden hour on all medical wards to support early discharges

We will continue to work with the Board and monitor improvements over the coming weeks.