Date lodged: 17 July 2017
To ask the Scottish Government what its response is to the recent IT failure at the Dundee Police Scotland control room; whether it will formally investigate the matter, and what action it is taking to prevent a reoccurrence.
Answered by: Michael Matheson 9 August 2017
The delivery of Police Scotland’s contact, command and control function is an operational matter for the Chief Constable with oversight from the Scottish Police Authority. Her Majesty’s Inspectorate of Constabulary in Scotland continue to monitor progress in this area following their 2015 assurance review of police call handling directed by myself.