Date lodged: 28 June 2016
To ask the Scottish Government what its position is on ScotRail increasing the number of driver-only operated passenger services.
Answered by: Humza Yousaf 21 July 2016
Scottish Ministers do not set ScotRail’s operational policy. We look to the railway, the operator and unions to arrive at a safe, efficient customer focused solution. The term ‘driver only operation’ is a misnomer in the Scottish context, A key requirement of the franchise agreement is that the franchisee uses all reasonable endeavours to have a second member of staff on board each service it operates.