Complain about an MSP
Before you complain
This page is for submitting formal complaints – you’ll receive an acknowledgement, and the office dealing with the complaint will take it seriously.
These complaints are for breaches of the Code of Conduct for MSPs. If you’re not sure if you need to make an official complaint you can contact contact Public Information.
If you decide to submit a formal complaint, any further communications will come from the office dealing with the complaint.
Constituency issues
Complaining about a constituency issue
Constituents include anyone who lives in an area (constituency or region) represented by an MSP. Use this form if you’re unhappy with how an MSP’s handled your constituency issue and you want to complain about them.
Under Section 8 of the Code of Conduct, an MSP must take on a constituent’s case when they’re contacted about it, unless they have a legitimate reason not to.
Examples of legitimate reasons include:
- the constituent has asked the MSP to take inappropriate action
- the case would lead to a conflict of interest with the MSP’s existing casework
- the case is contrary to the MSP’s political beliefs
Section 8 of the Code of Conduct also lists rules:
- MSPs must follow when engaging with constituents
- for how MSPs can describe their roles as a constituency or regional member
- for how MSPs can describe the area they represent
If you think an MSP has not followed these rules, you can make a complaint using the form.
Due to the Covid-19 pandemic, it may take longer to respond to letters. Please use the form if you can. If you would prefer to send us a letter, the address is:
The Presiding Officer
The Scottish Parliament
Edinburgh
EH99 1SP
Conduct in Parliament
Complaining about conduct in Parliament
Use this form to complain if you’re unhappy with an MSP’s behaviour in the Parliament (this can be in the Chamber or in a Committee meeting).
MSPs must carry out their parliamentary duties in an appropriate way.
Section 7.9 and 7.10 of the Code of Conduct has rules on conduct in the Chamber and committees, including that MSPs:
- must act in an orderly, courteous and respectful manner and respect the authority of the Presiding Officer
- should act in an orderly manner
- in committees and sub-committees, members must respect the authority of the convener
If you think an MSP has not followed these rules, you can make a complaint using the form.
Due to the Covid-19 pandemic, it may take longer to respond to letters. Please use the form if you can.
If you would prefer to send us a letter, the address details are:
For complaints about MSPs in the Debating Chamber:
The Presiding Officer
The Scottish Parliament
Edinburgh
EH99 1SP
For complaints about MSPs in a committee, please use the form.
Lobbying, conflict of interest or general conduct
Complaining about lobbying, financial interests or general conduct
Use this form if:
- you know or suspect that the rules around lobbying have been broken
- an MSP hasn’t registered or declared a financial interest (like shares in a company)
- you believe there has been a breach of MSPs’ general conduct
You can complain about:
- issues with MSPs’ registration or declaration of financial interests (sections 1-3 of the Code of Conduct)
- paid advocacy (section 4 of the Code of Conduct)
- lobbying and access to MSPs (section 5 of the Code of Conduct)
You can also make a complaint to the Commissioner about an MSP’s general conduct in relation to some of the areas set out in Section 7 of the Code of Conduct:
- treatment of other people
- use of parliamentary staff
- the confidentiality rules
- MSPs’ responsibilities to their own staff
The Scottish Parliament does not deal with these types of complaints. They’re handled by The Commissioner for Ethical Standards in Public Life in Scotland.
Use of Parliament resources or allowances
Use of Parliament resources or allowances
Use this form to complain if you think an MSP may have misused a Parliament resource (like stationery or meeting rooms) or allowance (like office running costs or travel expenses).This could be for party political purposes or some other kind of misuse.
MSPs get reimbursed for some of their expenses through the Members' Expenses Scheme. This includes some travel costs for meetings, staff salaries and things like stationery.
MSPs should follow the principles of the scheme. This includes:
- only asking for expenses that are related to parliamentary duties
- making sure the expenses represent value for money
- keeping receipts or other documentation for expenses
- not making a claim for any party political activities
- not making a claim for anything that results in personal gain for the MSP or any other person
If you think an MSP has not followed these rules, you can make a complaint using the form.
Due to the Covid-19 pandemic, it may take longer to respond to letters.
If you would prefer to send us a letter, the address is:
SPCB Secretariat
Room Q2.03
The Scottish Parliament
Edinburgh
EH99 1SP
Something an MSP has done in their role as a Government minister
Complaining about something an MSP has done in their role as Government minister
Some MSPs are also Cabinet Secretaries and Ministers in the Scottish Government. These are members of the government, with specific areas of responsibility. This is a separate role to being an MSP, with separate duties.
The Scottish Government handles complaints about these roles.