Question reference: S5W-35867
- Asked by: Gordon Lindhurst, MSP for Lothian, Scottish Conservative and Unionist Party
- Date lodged: 9 March 2021
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Current status: Answered by Mairi Gougeon on 15 March 2021
Question
To ask the Scottish Government what measures it is taking to ensure that correspondence and appointment scheduling for the COVID-19 vaccination programme is accurate and timeous, and whether it will ensure that those who receive an appointment through correspondence that arrives after the scheduled appointment will be guaranteed a rescheduled appointment.
Answer
The updated information at NHS Inform has details about contacting either the helpline or local board if an eligible individual finds their appointment is unsuitable: Rearrange or opt-out of your vaccination appointment | The coronavirus (COVID-19) vaccine (nhsinform.scot) . This can also be used by individuals who are unable to travel due to a mobility issue, complex medical need or other reason, or just need to rearrange their vaccination appointment or find one at a more convenient location. They can also phone the COVID-19 Vaccination Helpline on 0800 030 8013.